Refund policy
Return Policy – Noirwave Clothing
At Noirwave Clothing, we want you to be fully satisfied with your purchase. If for any reason you are not, you can return your order within 14 days of receiving it.
Return Conditions
- Items must be unworn, unwashed, and undamaged.
- Products must be returned in the same condition as delivered, including original packaging and tags.
- Returns requested after the 14-day period will not be accepted.
Your Options
Once we receive and approve your return, you may choose between:
- Refund – your payment will be refunded via the original payment method.
- Exchange for the same product – subject to availability.
- Exchange for a different size – subject to availability.
How to Return
- Contact us within 14 days of receiving your order at noirwaveclothingofficial@gmail.com
- Provide your order number and reason for return or exchange.
- Pack the item securely and send it back to the return address provided by our team.
Return Shipping Costs
- Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (such as receiving the wrong or a damaged item).